PRIVACY POLICY

The following text contains the Privacy Policy and Policy on Personal Data Protection for any data MEMBERS or USERS may provide while using the services offered by IERP MOTOBUYKERS, S.L. (herein, ’MOTOBUYKERS’), located at C/Boixeta, 9 Bajos 08700 Igualada with Spanish Tax Identification Number: B-65400905, registered in the Trade Registry in VOLUME 42156, FOLIO 154, PAGE 401970, Listing 1, via the web page www.motobuykers.com and/or www.motobuykers.it.


Information for the USER OR MEMBER about the existence of an information file registered in AEPD under ownership, property and responsibility of IERP MOTOBUYKERS, S.L. located at C/Boixeta, 9 Bajos 08700 Igualada with Spanish Tax Identification Number: B-65400905, registered in the Trade Registry in VOLUME 42156, FOLIO 154, PAGE 401970, Listing 1. Contact e-mail:[email protected], [email protected], [email protected]

Request for consent to automated information handling: Regarding personal information provided by the MEMBER OR USER on request, informational or contractual forms that may have been on the web site, MOTOBUYKERS strictly adheres to the standing legislation established in the Organic Law 15/1999 of 13 December on Personal Data Protection and to other applicable and related laws. MOTOBUYKERS informs the USER OR MEMBER that said information will be included in a file for automated handling and processing as well as for appropriate commercial processing, e-mail contact regarding sales, purchase delivery, and discounts we may believe to be of interest. All said activity will be performed with the utmost confidentiality, and with the USER OR MEMBER’s consent to these actions through acceptance of the Privacy Policy.

What types of personal data do we process?
We will process any data you provide to us, including the following categories

Handling Purpose
MOTOBUYKERS collects certain pieces of personal information provided by the MEMBER OR USER on specific forms in order to perform the sale of products. MOTOBUYKERS informs the MEMBER OR USER that this information will be handled automatically. MOTOBUYKERS will use this data for billing and shipping purposes. Information collected and handled by MOTOBUYKERS will always be only the basic components for the previously mentioned purposes.

Customer service
We will use your personal data to manage your queries, to handle complaints and warranty matters for products and technical support matters through e-mail, our chat function, telephone and through social media.
We may also contact you if there is a problem with your order.

Who has access to your personal data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
We don't sell, trade or share your data for marketing purposes to a third party. Data that is forwarded to third parties, is only used to provide you with our services.
Your personal data that is forwarded to third parties, is only used to

For transfers outside the EEA, MOTOBUYKERS will use Standard Contractual Clauses and Shields as safeguards for countries without adequacy decisions from the European Commission.

How long do we save your data?
We will save your data to be able to comply with your rights towards us and in compliance with the book-keeping rules in your country.

Accepting the Privacy Policy implies express and unambiguous consent of the MEMBER or USER to receive electronic commercial communications from MOTOBUYKERS regarding promotions or services or products offered through its web page and/or from third parties which have commercial agreements with MOTOBUYKERS.

Information Provision Requirements
The fields on the existing forms marked with an asterisk (*) are required. If not filled out, it will not be possible to respond to enquiries or place orders.

Rights
THE MEMBER OR USER who enters personal information in the different registration forms will have the full right:

Right to access
You have the right to request information about the personal data we hold on you at any time. You can contact MOTOBUYKERS and we will provide you with your personal data via e-mail.

Right to rectification
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

Right to erasure
You have the right to erase any personal data processed by MOTOBUYKERS at any time except for the following situations:

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following the instructions in each marketing e-mail.
When you do so, MOTOBUYKERS won't be able to send you any further direct marketing offers or information based on your consent.

At any moment by requesting such from [email protected] (Spain and Portugal), [email protected] (Italy), [email protected] (other countries) or by post to MOTOBUYKERS S.L., located at C/Boixeta, 9 Bajos 08700 Igualada, in both cases including a copy of his National Identification Card or other official identification document of the information owner. MOTOBUYKERS reiterates its commitment to the respect and confidentiality it holds while collecting and handling personal information from the MEMBER OR USER, and it declares its commitment to not providing said information to third parties without prior consent of the owners.

Right to complain with a supervisory authority:
If you consider MOTOBUYKERS to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.

Security
MOTOBUYKERS guarantees absolute confidentiality and privacy of the personal information collected and for such has adopted the organizational and technical security measures needed to avoid alteration, loss, or unauthorized access or handling thus ensuring the integrity and security of the information as established in the Royal Decree 1720/2007, of 21 December, through which the Development Regulation of Organic Law 15/1999 of 13 December on personal data protection was approved. MOTOBUYKERS will not be held responsible for any incidence that arises regarding personal data when an attack or unauthorized system access occurs which was otherwise impossible to detect with the current security measures in place or when said attack or access is due to the negligence of the MEMBER OR USER regarding guardianship and ownership of access passwords or the MEMBER OR USER’s own personal information. In any case, the MEMBER or USER must immediately notify MOTOBUYKERS when it is known that third parties have come into knowledge of access passwords.

Truthfulness of the Information
THE MEMBER OR USER is responsible for the truthfulness of the information provided, and promises to not provide false data. Any data provided will be modified as appropriate to maintain its truthfulness by the MEMBER or USER. 

Minors
In accordance with that established in the General Contract Conditions, MOTOBUYKERS is a web page exclusively directed toward legal adults. Therefore, if you are a minor you should immediately leave this page and provide no personal data or information.

Sponsorship
In accordance with that established in the General Contract Conditions, the MEMBER or USER can recommend MOTOBUYKERS’s services to third parties. In addition to the conditions established in the General Contract Conditions, regarding information provided by the MEMBER or USER in the sponsorship process, it is stated that:

Use of cookies
The computer where the web page is hosted uses cookies to optimize service provided by MOTOBUYKERS. These cookies are installed automatically on the computer used by the MEMBER or USER, but they do not store any information about the MEMBER or USER. Cookies may be erased by using browser tools.

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