Motobuykers
What is Motobuykers Outlet?
It is the first private shopping club for motorbikers.
Sign up free and every week you will receive by e-mail new exclusive outlet offers for the world's top motorcycle brands. With discounts between 30% and 70%
What is Motobuykers Store?
It is the online motorcycle gear, accessories and clothing store.
It is the selection of Motobuykers brands and seasonal products. You will find the latest in motorcycle gear, with brands such as Dainese, Alpinestars, Acerbis, AGV, HJC, Shoei, Schuberth... Also in motorcycle accessories; spark plugs, padlocks, trunks, suitcases, saddlebags, screens, plastics, filters, exhausts...
Help
You need to be registered at the Motobuykers Outlet to access the campaigns. We will send you an e-mail that will inform you about the upcoming sales taking place in the next few days.
Log into the Motobuykers showcase during the sale period.
Select the brand you wish to see and/or buy by clicking “see campaign”.
Select the products, size/option and quantity you wish to buy by clicking “add to my cart”. Each cart can be used for one campaign.
When you have selected all the products you want to buy click on "My cart” and verify that it contains the selected items. Here you will see the total amount, the details of the shipment fee and the expected delivery date.
Choose the address where you want your order delivered and type in the details of your VISA, MASTERCARD or Paypal account to proceed to payment.
Click on “buy”. Shortly after you will receive an e-mail with a summary of your order.
Our products are delivered in Spain and Portugal (except Madeira and the Azores). The delivery periods vary according to the reception date of the goods in our warehouses. Your order arrives to our warehouse within 1-1.5 weeks after the sale has been finalized and, after that, within 3-4 working days you will receive it at the address you have given us.
The products can be sent back no later than 7 working days following their arrival. In our Conditions of use section you will find all the necessary information for processing your returns.
Enter directly into the Motobuyker's Store tab.
Select the Motorcycle Gear section or any other where you can look for your product by using filters such as product type, brand and motorcycle model.
Select the products, size/option and quantity you wish to buy by clicking “add to my cart".
When you have selected all the products you want to buy click on "My cart” and verify that it contains the selected items. Here you will see the total amount, the details of the shipment fee and the expected delivery date.
Choose the address to which you want us to send your order and type in the details of your VISA, MASTERCARD or Paypal account to proceed with the payment.
Click on “buy”. Shortly after you will receive an e-mail with a summary of your order.
Our products are delivered in Spain and Portugal (except Madeira and the Azores). The delivery period is approximately 72 hours after finishing the order if the products are in our warehouse. In the case that we don't have it in stock, the approximate delivery period is indicated in the product's record in the order section.
The products can be sent back no later than 7 working days following their arrival. In our Conditions of use section you will find all the necessary information for processing your returns.
You have to be registered in order to access the Motobuykers Outlet campaigns, it's easy and totally free.
Access to the Motobuyker's Store is open to all motorcyclists.
In Motobuykers Store you will find our selection of brands' current seasonal collections.
In Motobuykers Outlet we regularly launch campaigns with large discounts that have a limited duration (approximately 1 week).
In Motobuykers Outlet campaigns cannot be mixed in the same shopping cart, each purchase must consist of products from the same campaign.
In Motobuykers Store you can mix the brands and products that you want, both motorcycle gear and motorcycle accessories
The shipment costs vary according to the weight and volume of the order. The amount of these costs are fixed by the transport company used. This can be viewed when you process the payment, just before confirming your order.
If at the moment of the delivery you are out, the driver will drop off a note in your letterbox indicating where and how you can obtain your purchase. You have a period of 15 working days to collect your purchase from the driver’s office. If after this period you do not contact the driver, the purchase will be sent back to Motobuykers. When we receive the purchase we will get in contact with you to confirm your address and set a new delivery date in the as quickly as possible. The returning costs and new dispatch will be payable by the member.
If you receive a damaged or mishandled package, or upon sight you simply don’t accept it, indicate it in the driver’s delivery note and inform us by means of an e-mail from the contact section, including your order number and the driver will return it to Motobuykers. We will contact you quickly.
The acquired products can be sent back no later than 7 working days following their receipt. 3 types of return exist:
• Return due to size or colour change.
• Return and reimbursement.
• Return due to Motobuykers' error
Motobuykers establishes the following returns procedure detailed below. The client has no more than 7 working days available from the moment of its receipt in order to notify their product's return or part thereof. This notification has to be generated from the menu: My account/Orders/See (Returns). After choosing the items to return, the reason, and sending the petition, an automatic response will be generated in which a returns code will be indicated as well as steps to follow. The collection and re-sending management will be the store's responsibility while the client will be responsible for the cost except in case of a return by mistake of the store. The reimbursement to the client's account as a consequence of a return will be effected in the shortest possible period after receipt of the goods by the shop. The product's return reimburse the client a sum equal to the purchase price of the returned products. The reimbursement does not include possible delivery costs.
Conditions for returning a product
The product must be in perfect condition and with its packaging and original label in tact. The return will not be able to take place at all if the supplied products show any signs of use, or if the brand wrapping has been damaged in any way. No logos, stickers or wrapping tape should be present.
The product must be accompanied by all the brand specific accesories with which it has been sold.
The returns number must be clearly written on the outside where the sending address is located.
Our products are delivered in Spain and Portugal (except Madeira and the Azores).
The minimum amount to make an order is 15 Euros without including shipment costs.
We rely on the maximum security measures commercially available in the sector. Furthermore, the payment process functions on a secure server using the SSL (Secure Socket Layer) protocol. The secure server establishes a connection so that the information is transmitted digitally by means of 128 algorithms, this ensure that it is only intelligible on the member’s computer and the website’s one. In this way, by using the SSL protocol the following is guaranteed:
That the Member is communicating their details at the Motobuykers’ server centre and not to another random one that would attempt to make themselves out to be such.
That between the Member and the Motobuykers’ server centre the data are transferred digitally, avoiding their possible reading or manipulation by others.
We ensure absolute confidentiality and privacy of personal details collected and that's why proper technical and organizing security measures have been adopted in order to avoid alteration, loss, treatment or non-authorized access and so guarantee its integrity and security, outlined in the Royal Decree 1720/2007, of the 21st September, for which the Development directive of the Spanish organic law 15/1999 of the 13th December has been approved, for personal data protection.
